Case Study: queen of the thrones

Black Friday /
Cyber Monday
Revenue Turnaround
Case Study

Where They Were

After their best year ever in 2023, Queen of the Thrones entered 2024 under
significant pressure. FTC compliance issues disrupted momentum
and materially impacted performance:

break break

Overall 2024 Revenue Down Over

70% YoY arrow-down

Average Order
Value Down

$492,961 arrow-down

Site Sessions
Down

69% arrow-down

With Black Friday/ Cyber Monday approaching, the business needed a focused
strategy to stabilize revenue and rebuild confidence — fast.

MARGIN-FIRST E-COMMERCE

The Challenge

This was not a typical Black Friday/
Cyber Monday scenario.

Traffic was lower. Orders were fewer. Timelines were
compressed. At the same time, the site required a full
compliance and UX overhaul.

The objective wasn’t volume at any cost. It was to drive
meaningful revenue with fewer inputs while protecting
margins and brand integrity
— in just six weeks.

challenge

GROWTH LEVERS

The Strategy

The core shift was simple and deliberate:

Prioritize Average Order Value
over order volume.

strategy

Rather than aggressive
discounting, we focused on:

  • Strong value anchors
  • Simplified buying decisions
  • Margin protection
  • Long-term customer value
strategy

Offer architecture
included:

  • Up to 47% off site-wide
  • $99 Super Bundle as the primary AOV anchor → 689 bundles sold
  • $4.97 100ml Castor Oil one-click upsell, designed to increase cart value without friction → 25.59% take rate

GROWTH LEVERS

What We Executed

Alongside Black Friday/ Cyber Monday planning and launch, we completed a focused site overhaul to support both conversion and compliance:

  • FTC-compliant language across the site
  • Full product page overhauls
  • Simplified site navigation
  • Homepage updates to make shopping easier and faster
executed executed
linebreak linebreak

Revenue was driven through:

  • On-site merchandising
  • Email
  • Paid ads on Instagram and Facebook
  • Google ads supporting brand demand rather than primary conversion
executed executed
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Equally important were the decisions
to not overcomplicate execution:

  • No checkout rebuild
  • No margin-destroying discounts
  • No overhaul of existing email flows during the promo window
executed

Focus stayed on what would move revenue efficiently.

executed

KEY PERFORMANCE INDICATORS

The Results

Despite fewer orders and significantly
reduced traffic, Black Friday/ Cyber Monday
2024 delivered:

results
  • check $753,197.45 in revenue
  • check +36% year-over-year Black Friday /
    Cyber Monday growth
  • check +40% increase in first-time customers
  • check +54% increase in returning customers
  • check 39K+ new email subscribers added during the
    Black Friday/ Cyber Monday window
results

A 36% YoY Black Friday/ Cyber Monday revenue increase during a year
when total sales were down over 70%

VERIFIABLE PERFORMANCE DATA

Proof of Results

proof proof

RESULTS-DRIVEN CREATIVES

Why it Worked

By shifting from volume-driven tactics to value-driven strategy, Queen of the Thrones generated more
revenue with fewer orders, grew owned audience assets, and rebuilt momentum during
one of the most challenging years in the brand’s history.

performance performance

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Can Do The
Same For You?

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